Dealing with difficult conversations

This path will teach you how to navigate difficult conversations with your stakeholders and colleagues.

Skills you will learn

Stakeholder ManagementCommunicating Person-to-Person

goal1

Dealing with difficult conversations

ARTICLEFREE duration

11 min

Active Listening: The Master Key to Effective Communication

Active listening is a way of listening and responding to another person that improves mutual understanding. It's the foundation of great communication that'll improve your conversations with anyone.

VIDEOFREE

4 min

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This short video will teach you 7 ways to deal with difficult stakeholders.

Includes

2 lessons from

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, and 1 lesson from