Performance Improvement Plan - Account Executive
This path will teach you all about active listening to your client and taking better notes to understand their needs as well as how to manage your time in sales more efficiently and be more proactive in your field of work.
Active listening is sales most powerful weapon
Listening can be very difficult. Too often, salespeople are waiting for their turn to talk or thinking about what to say next, instead of truly listening to the prospect. To eliminate this habit, I’ve taught the reps who have reported to me over the years a very specific skill: Active listening.
Are you listening to your customers? Sure, all sales professionals know that you need to ask question and not interrupt, that's just basic courtesy. Understanding your customer and helping them with their needs comes from really listening. Jeff shares 5 ways you can improve your listening skills.