LEARNING PATHduration1 hour a week / 6 weeks

Performance Improvement Plan - Account Executive

This path will teach you all about active listening to your client and taking better notes to understand their needs as well as how to manage your time in sales more efficiently and be more proactive in your field of work.

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Skills you will learn
Time ManagementSalesClient CommunicationActive Listening
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Active listening is sales most powerful weapon

ARTICLEFREEduration 14 min
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Active Listening in Sales: The Ultimate Guide

Listening can be very difficult. Too often, salespeople are waiting for their turn to talk or thinking about what to say next, instead of truly listening to the prospect. To eliminate this habit, I’ve taught the reps who have reported to me over the years a very specific skill: Active listening.

VIDEOFREEduration 6 min
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Are you listening to your customers? Sure, all sales professionals know that you need to ask question and not interrupt, that's just basic courtesy. Understanding your customer and helping them with their needs comes from really listening. Jeff shares 5 ways you can improve your listening skills.

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Being proactive at work

Includes 2 lessons from Icon, and 1 lesson from Icon
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Managing time at work

Includes 1 lesson from Icon , 1 lesson from squareup.com, and 1 lesson from Icon
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Dive deeper into sales

Includes 1 lesson from Icon